Canadian Prescription Drugs > Customer Support Site > Shipping time and method of delivery

Canadian Pharmacy Customer Support

All of our shipments are shipped out using Canada Post's XpressPost USA service which is the fastest method of delivery for Canadian prescription drugs to the United States.

NOTE: PACKAGES CAN BE HELD BY U.S. CUSTOMS/FDA AT PORT OF ENTRY WHICH WILL DELAY YOUR PACKAGE FURTHER THEREFORE THE SHIPPING TIMES BELOW ARE ESTIMATES.

FOR THIS REASON WE ADVISE YOU TO ORDER 2-3 WEEKS BEFORE YOU ARE TO RUN OUT OF MEDICATIONS.

The delivery standards for Xpresspost U.S.A. state that packages arrive within 3-5 business days. Service standards are based on the day of deposit (day 0) plus the number of business days required for delivery and do not include weekends and national holidays. Deposits made on weekends and national holidays will be counted as originating on the following business day.

Each shipment must pass through US Customs and can be held for up to 5 business days.

Shipping Time Tables For Canadian Prescriptions

Below is the shipping time table for Xpresspost service from Vancouver, British Columbia (where our pharmacy is located) to all fifty states. The number of days are expressed in business days and meant to be estimates.

Tracking Your Prescriptions Online

Once your prescriptions have been sent from our pharmacy, you may obtain tracking information from our customer call-center by dialing toll-free 1-866-885-1866. Your package tracking number originates from Canada Post, which is the government mail carrier in Canada, similar to the United States Postal Service. You can track your packages by following this link and entering in the number.

Once the package is about to be delivered by the USPS, your tracking information will appear on the Post Office's web site. To track a package on their web site simply visit www.usps.com and click on "TRACK A PACKAGE".

If you are uncertain about the whereabouts of your package once it has entered the United States, please contact us toll-free and we will locate your package.

You can return to our Canadian pharmacy information site or visit our online price catalog for more information. To order your prescription drugs from Canada today, visit our "How to Order" site for instructions on how to start.